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1. How do I register/become a member of ETCN?
You can register an e-to-china.com account at: http://www.e-to-china.com/member/register.php
(1). Select whether you are planning to enter China's market and already ongoing trade with China.
(2). Choose a member ID and Email address.
(3). Choose the country/territory your business is located in.
(4). Fill out the contact information in English
(5). Enter your password and confirm it.
(6). Choose the industry and field you work at and click "OK".
A verify mail had been sent to your email address, please check it and active it.
You can register an e-to-china.com account at: http://www.e-to-china.com/member/register.php
(1). Select whether you are planning to enter China's market and already ongoing trade with China.
(2). Choose a member ID and Email address.
(3). Choose the country/territory your business is located in.
(4). Fill out the contact information in English
(5). Enter your password and confirm it.
(6). Choose the industry and field you work at and click "OK".
A verify mail had been sent to your email address, please check it and active it.
2. How to Sign in?
You can find out the sign in entry from each page of top left corner.
When you click the sign in, you will see a form like following:
Fill in your member ID or Email, enter the password and then click "Submit"
You can find out the sign in entry from each page of top left corner.
When you click the sign in, you will see a form like following:
Fill in your member ID or Email, enter the password and then click "Submit"
3. What do I do if I forget my password?
Answer: Click on Forgot my Password and fill in your email address. We will send a URL to your mailbox that you can follow to reset your password.
Answer: Click on Forgot my Password and fill in your email address. We will send a URL to your mailbox that you can follow to reset your password.
4. Why should I login and logout?
After you have joined as a ETCN member, you can use your account to facilitate our various services. The logout function is for members' privacy and security. As your account contains your personal and company information which is confidential and important, please click "Logout" link before you leave. It is for preventing anyone intently or accidentally entering your account.
After you have joined as a ETCN member, you can use your account to facilitate our various services. The logout function is for members' privacy and security. As your account contains your personal and company information which is confidential and important, please click "Logout" link before you leave. It is for preventing anyone intently or accidentally entering your account.
5. Can I change my ID and Password?
Your ID is your email address, so that is cannot be changed once you registered. If you really want to change your Member ID, please email us the related information for reference. Please don't register again. But the password can be changed from Member Profile in My ETCN .
Your ID is your email address, so that is cannot be changed once you registered. If you really want to change your Member ID, please email us the related information for reference. Please don't register again. But the password can be changed from Member Profile in My ETCN .
6. Policy and Regulation Search
Channel for searching policy and regulation: Professional policy and regulation search in English, with the coverage of commerce, customs, inspection, foreign exchange, logistics, guarantee, taxation, evaluation and patent, etc. is an Internet window to learn about the Chinese trade policies in the right perspective. The directly positioned vertical search mode of items and rules offers the customers to search information in an accurate and definite way.
Channel for searching policy and regulation: Professional policy and regulation search in English, with the coverage of commerce, customs, inspection, foreign exchange, logistics, guarantee, taxation, evaluation and patent, etc. is an Internet window to learn about the Chinese trade policies in the right perspective. The directly positioned vertical search mode of items and rules offers the customers to search information in an accurate and definite way.
7. Guidance for customs clearance
Focusing on the most important link of customs clearance in international trade, it covers five parts including reference of commodity classification, reference of calculation of CIF, regulatory measures, documents & procedures and search of forwarders. Upon vast Knowledge Base System to ensure the comprehensiveness of exported and imported commodities inquiry, it provides powerful decision support tools and guarantees the products' profits as well as minimized customs duties with the advantage of saving time and energy.
Focusing on the most important link of customs clearance in international trade, it covers five parts including reference of commodity classification, reference of calculation of CIF, regulatory measures, documents & procedures and search of forwarders. Upon vast Knowledge Base System to ensure the comprehensiveness of exported and imported commodities inquiry, it provides powerful decision support tools and guarantees the products' profits as well as minimized customs duties with the advantage of saving time and energy.
8. China Import Alert
When you click the left navigation "China Import Alert", you will enter into the China Import Alert Channel, which is a 24hrs email notification service. It can advise you any instant changes in Chinese governmental rules and regulations in import management and industry resources for preventing your business risk.
When you click the left navigation "China Import Alert", you will enter into the China Import Alert Channel, which is a 24hrs email notification service. It can advise you any instant changes in Chinese governmental rules and regulations in import management and industry resources for preventing your business risk.
9. Service Providers Cluster
Service Providers Cluster is a union of overseas business service agencies. More than 50 thousands of qualified service providers from all over the world can be selected by directory. Its includes Logistic service companies, Financial companies, international trade agencies, China marketing service companies, Patent service companies , Certification and Qualification companies, which covers the whole process of exporting to china.
Service Providers Cluster is a union of overseas business service agencies. More than 50 thousands of qualified service providers from all over the world can be selected by directory. Its includes Logistic service companies, Financial companies, international trade agencies, China marketing service companies, Patent service companies , Certification and Qualification companies, which covers the whole process of exporting to china.
10. How do I raise a complaint?
If you believe in good faith that a listing on e-to-china.com infringes your copyright, trademark, patent or other intellectual property rights, you may fax or email it to ETCN. The completed Notice should specifically identify the vendor and claimed infringement in the article listing. For more information about the procedures for reporting an alleged infringement to ETCN service department, you can Click Here
If you believe in good faith that a listing on e-to-china.com infringes your copyright, trademark, patent or other intellectual property rights, you may fax or email it to ETCN. The completed Notice should specifically identify the vendor and claimed infringement in the article listing. For more information about the procedures for reporting an alleged infringement to ETCN service department, you can Click Here
11. When I need help and want to leave some suggestions, what should I do?
If you meet some problems and puzzles while visiting our website, please do not hesitate to leave your precious suggestions and problems to our service department.
Contact Information
Address:
2/F, Building A, Siemens Court, 7 Wangjingzhonghuannan Road
Chaoyang District, 100102 Beijing, P. R. China
Sales Phone:
(+86) (0) 10 64729034
Sales Email:
sales@e-to-china.net
Service Center:
(+86) (0) 10 64725114
Service Center Email:
service@e-to-china.net
If you meet some problems and puzzles while visiting our website, please do not hesitate to leave your precious suggestions and problems to our service department.
Contact Information
Address:
2/F, Building A, Siemens Court, 7 Wangjingzhonghuannan Road
Chaoyang District, 100102 Beijing, P. R. China
Sales Phone:
(+86) (0) 10 64729034
Sales Email:
sales@e-to-china.net
Service Center:
(+86) (0) 10 64725114
Service Center Email:
service@e-to-china.net
